What is AI visibility?

AI visibility is how often, and how accurately, a brand appears in AI answers.

AI Visibility · Marketing Glossary · Updated

AI visibility is usually broken down into mention rate, citation rate and share of answer. Mention rate is the share of questions whose answer names the brand in the body; citation rate is the share whose sources include your site; share of answer is your brand's portion of all the business mentions in the answers.

Answers to the same question vary by engine, language and time, so you can only see change by fixing the question list and measuring repeatedly.

Formula

Mention rate (%) = answers that mention the brand ÷ total questions × 100

Sample If the brand name appears in 9 answers out of 20 questions, the mention rate is 45%.

How MAKE Marketing uses it

MAKE Marketing measures AI visibility in ChatGPT, Gemini and Claude in Korean, English, Japanese and Traditional Chinese with MAKE AI.

Related terms

Further reading

Now,
it's time we MAKE you.

Tell us your industry and area,
and the channels where you want to be seen.
We'll start by diagnosing where you're visible today.